Hard-surface products create lasting impressions.
It's hard to refute a first impression.
Because a customer's opinion often begins with the first step into a building, smart facilities professionals create a welcoming environment. They use hard-surface materials such as wood and natural stone to convey stability, elegance, and taste.
"This is your front door ... You're trying to set an example. You're trying to set an image," says Kenny Newcombe, manager of plant engineering at the United Parcel Service (UPS) of America Inc. headquarters in Atlanta. His company uses granite flooring and hardwood walls in its main lobby to convey the same feeling of reliability and competence that UPS employees work to deliver everyday.
These products not only look good, but are also highly durable and long-lasting. United States General Services Administration (GSA) facilities professionals, who are building tomorrow's historic buildings, value hard surfaces for effective life-cycle costs, in addition to timeless beauty.
Hard-surface products can be used effectively even if aesthetics is not in the budget. Many schools use them for their durability and easy maintenance. In hospitals, hard surfaces can help create sanitary environments and unencumbered traffic flow.
No matter what type of facility or budget, hard …
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